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Secured Payment

Ki ET LA website offers secured online payment via the system E-transactions of the Crédit Agricole for any credit card payment Visa/MasterCard/CB.

Thus we assure the confidentiality of your information thanks to this method of encryption E-transactions.

The solution E-transactions allows the Internet user to settle directly confidently by bank card directly to Ki ET LA webstore.

All the banking data which you communicate are protected by SSL encryption . We do not store your data. Your payments are completely reassured.

Delivery

We guarantee delivery of your Order in France in a period of 3 to 4 working days from the date of payment of your Order.

We also deliver our products worldwide. For deliveries outside of France, your Order will be delivered by our partner Colissimo Expert International in a period of 7 to 8 working days for Europe.

For non-European countries, delays and additional charges may be applied to customers. Customs clearance, payment of various fees or taxes will be paid by the customer. We strongly recommend that you inquire about all extra fees or taxes before ordering.
Shipping also includes packaging and handling charges.

We advise you to group your items in a single Order.

Returns and Exchanges

You have 15 days after receiving your Order to return your purchases against refund or credit. Items must be returned in their original packaging and in their original state, accompanied by the delivery receipt with the Order. We do not do exchanges. For another size, model, or color, please order again on our website.

The return is free for metropolitan France. The return of products is the paid by the customer if the shipping address is outside of France.

Return address for products: :

KiETLA
Z.A.C. de la Blavetière
Rue André-Marie Ampère
44210 PORNIC – France



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