Shipping policy

SHIPS IN 24H

All orders registered on the website from Monday to Thursday will be processed the following day. All orders placed from Friday to Sunday will be processed the following Monday and Tuesday; orders placed on public holidays will be processed on the next business day. Timeframes may be longer during peak season. 

Delivery times depend on the shipping mode selected when placing the order.

ORDER TRACKING

View all your orders and track their progress status via your “My Account” section.

DELIVERY TO OVER 25 COUNTRIES

The Ki ET LA site delivers to the following countries: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

DELIVERY TIMES

Colissimo ensures your parcel is delivered in France within 5 days following shipment. Parcels are delivered Monday through Friday, except public holidays. The parcel is handled by the Post Office and delivered to the delivery address you specified. 

If you are absent at the time of delivery and if parcel size permits, the deliverer will leave your parcel in your mailbox. Otherwise, delivery notification will be left for you inviting you to pick up your parcel from your local Post Office within 15 days.

Ki ET LA cannot be held liable for longer Post Office timeframes.